PRIVACY POLICY

GOLD JLB LTD (GOLD JLB) recognizes the importance of protecting the privacy of its visitors. This notice includes information on how we collect and use our visitors’ personal data when they access our institutional websites.

GOLD JLB and entities in its group have other websites and portals dedicated to certain brands, products, services, promotions, campaigns or purposes. Those websites and portals may collect, process and share information differently as a result of their respective functions and, if applicable, different privacy policies will be provided in each of them describing their practices.

GOLD JLB will never sell your data. GOLD JLB may allow third parties to have access to your data, as described in this notice.

WHO ARE WE

GOLD JLB LTD. is a UK company with offices in the city of London,  located at 71-75  Shelton Street, WC2H 9JQ, CN 14742512. The Registrar of Companies for England and Wales. The trademarks “GOLD JLB”, “GOLDJLB.COM” and others related to the products and services mentioned on our website are registered or pending trademarks of  GOLD JLB LTD or its subsidiaries.

WHAT DATA DO WE COLECT

We collect technical data on your access to our website – date and time of access, device type and model, browser type and version, and browser language.

We also obtain your personal and contact details and communication with us through user-filled fields on the website – name, email, phone numbers, address, date of birth, Register Number of the Company and how you would like to be called, as well as subject, message and attachments in case of communications with us through our channels.

In addition to this information, our website also collects information about your website browsing behavior through cookies (see below).

HOW DO WE COLLECT YOUR DATA

Your personal details and contact information is collected only when you contact us through the website.

Other information, especially the technical data as mentioned above, is automatically collected by simple access and navigation on our website, including through cookies (see below).

FOR WHAT PURPOSES DO WE USE YOUR DATA

We collect your personal details and contact information for the purpose of returning your contact with us and establishing communication regarding your requests and inquiries. This data will be kept with us for as long as necessary to fulfill this purpose.

In addition, we store your IP numbers, which identify your devices on the Internet, along with date, time and duration of your access, for 6 months as of collection, as required by the Internet Civil Framework.

Lastly, we collect information through cookies for the purposes described in our privacy preference center, accessible when you first visit our website or at any time in the bottom left corner of your browser.

WHAT COOKIES ARE USED

When you access our website, your computer receives first and third-party “cookies”, i.e. text files through which certain information is collected and stored automatically by us and the companies with which we work.

A full list of cookies can be accessed in our privacy preference center, accessible when you first visit our website or at any time in the bottom left corner of your browser. Except for strictly necessary cookies, which are required for our website to function, you can choose which cookies you allow.

Your browser can also be configured to refuse to receive cookies and has functions to remove them at any time. Check the options and tools available in the respective menu.

ON WHICH LEGAL BASIS DO WE PROCESS YOUR DATA

• your consent given for the processing for specific purposes;
• the legitimate interests of GOLD JLB; and
• to comply with certain legal and regulatory obligations of GOLD JLB.

HOW DO WE STORE YOUR DATA

Your data will be secure on the cloud servers of our website, operated by companies located in Spain.

We take the necessary precautions to prevent the loss and leakage of your data and control access to the information we have about you by using appropriate technical and organizational measures for the information we process.

HOW LONG DO WE STORE YOUR DATA

GOLD JLB will retain your personal data only for the time necessary to fulfill the purposes that justified their processing, including to meet any legal, accounting or reporting requirements, in accordance with the provisions of the law. Usually, in these cases, the retention period will amount to 6 months after fulfilling the purpose of the processing

Where the law does not state specific retention periods, GOLD JLB will determine them taking into account the amount, nature and sensitivity of the personal data, the potential risk of damage from their unauthorized use or disclosure, the purposes for which they are processed and whether GOLD JLB can achieve these objectives by other means.

Further, your data will be stored beyond the fulfilment of their purpose if necessary for the establishment, exercise or defense of legal claims.

WHO ELSE HAS ACCESS TO YOUR DATA

In addition to GOLD JLB and its subsidiaries, to the extent necessary to achieve the specific purposes of our website listed above, the following companies may have access to your data when you browse our website:

• Advertising companies and digital solutions that operate and manage our website under our instructions.
• Customer relationship management platforms through which we manage interaction with our users.
• Companies providing third-party cookies to analyze website usage, in the form of the specific topic of this notice.

Third-party companies that provide special functionalities to our website through their own applications, such as in the case of the accessibility application of the company Essential Accessibility and the transparency channel operated by ICTS, may collect and use personal data in accordance with their own privacy policies. We recommend that you check the privacy policies provided on the pages intended for the use of these features.

WHAT ARE MY RIGHTS RESPECT TO THE COLLECTION AND USE OF MY DATA

GOLD JLB LTD and its subsidiaries guarantee the following rights to users with respect to the collection and use of data through our website:

Right to withdraw consent: Whenever we process your personal data based on your consent, you have the right to withdraw your consent at any time. However, this does not affect the lawfulness of the processing up until the time of the withdrawal.

Right of access: You have the right to request and obtain information on the categories of personal data we process in relation to you, the processing purposes, the storage period and the recipients of this data and, in case we did not obtain the data directly from you, any available information of the source.

Right to rectification and erasure: In case we process data relating to you that are incorrect or incomplete, you have the right to request that this data be rectified or completed. You also may have the right to request that data relating to you be deleted whenever permitted by applicable laws, such as when you withdraw consent or when your personal data has been processed unlawfully.

Right to restrict processing:If it is unclear whether the processed data relating to you are incorrect or incomplete or whether they are or have been processed unlawfully, you have the right to request the restriction of the processing of your data until such time as this issue is clarified.

Right to object: Even if the data relating to you are correct and complete and are processed by us lawfully, you may have the right to object to the processing of these data for reasons relating to your particular situation. This right only applies when the processing of your data is based on the performance of a task carried out in the public interest or on legitimate interests pursued by us or a third party and under the circumstances set forth by applicable law.

Right to data portability: When we process personal data that you have provided to us, you have the right to receive this data in a machine-readable format. You may also instruct us to transmit this data directly to a third party of your choice, provided this is technically feasible. This right only applies if the processing is based on your consent or the performance of a contract with you and the processing is carried out by automated means.

Right to lodge a complaint: While we make every effort to ensure the security and integrity of your personal data, differences of opinion about the way we use your data may still arise. If you are of the opinion that we are using your data in an unlawful manner, you have the right to lodge a complaint with your local supervisory authority. However, we kindly ask you to contact us directly in this case so that we can address your concerns accordingly.

If you choose to exercise your rights, we will respond in accordance with, and to the extent required by our legal obligations.

Where you are given the option to share your personal data with us, you can always choose not to do so. If you object to the processing of your personal data, GOLD JLB will respect that choice in accordance with its legal obligations. This could mean, however, that we are unable to perform the actions necessary to achieve the purposes of processing described above.

If located outside UK, your rights arising from applicable local legislation may vary, but GOLD JLB will apply the standards applicable to you if they go beyond those established in this policy.

Your rights may be exercised by contacting our service channels below.

HOW CAN OUR PRIVACY PRACTICES BE CHANGED

Our privacy and data protection policies and practices are constantly reviewed and updated to meet the highest national and international standards and may be changed at any time. Our privacy notices will be updated to reflect such changes and their latest versions will be posted on this page.

The last update of this policy was carried out in March 15, 2022.

HOW TO CONTACT US

For any questions about our privacy policy or about your rights under data protection laws applicable to you, as well as regarding the data we hold about you or any other request or complaint regarding your privacy or your rights related to this website, please use the following channels:

jlb@goldjlb.com